Terms of Service

Who May Use Neurie

Neurie is designed for licensed or training healthcare professionals including physicians, nurses, nurse practitioners, physician assistants, residents, fellows, allied health professionals, and related clinical roles. You must be at least 18 years old to create an account.

By creating an account, you confirm that you are a healthcare professional or working in a healthcare-related role, and that the information you provide is accurate.

What Neurie Is and Is Not

Neurie is a digital wellness support platform providing short, text-based micro-interventions grounded in the Neurie Protocol — a framework informed by peer-reviewed research in cognitive behavioral therapy (CBT), somatic practice, and trauma-informed care. Neurie is designed to offer in-the-moment emotional support for healthcare professionals experiencing work-related stress and burnout.

Account Registration

To access Neurie, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@neurie.com if you believe your account has been compromised.

Access and Pricing

Neurie reserves the right to modify access tiers, pricing structures, or feature availability for new users in the future. Early adopter access is a commitment to the individual account holder and will not be revoked without material breach of these Terms or account holder request, except as described in Section 8 (Termination). In the event Neurie restructures access tiers, early adopter accounts will receive at least 30 days written notice before any change takes effect.

Institutions may enter into separate agreements with Neurie for workforce licensing. Those agreements are governed by separate contracts between Neurie LLC and the institution.

Acceptable Use

You agree to use Neurie only for lawful purposes. You agree not to:

• Share your account credentials with others
• Use Neurie in ways that could harm yourself or others
• Attempt to reverse-engineer, copy, or reproduce Neurie's content or protocol
• Use Neurie for commercial purposes without written consent from Neurie LLC
• Misrepresent your professional role or qualifications
• Use Neurie in violation of any applicable law or regulation

Intellectual Property

All content on the Neurie platform — including the Neurie Protocol, card content, intervention sequences, design, software, and brand elements — is the exclusive property of Neurie LLC and is protected by applicable intellectual property laws.

Neurie™ is a trademark of Neurie LLC (Class 44). Unauthorized use of Neurie's name, marks, or content is prohibited.

You are granted a limited, non-exclusive, non-transferable license to access and use Neurie for your personal, non-commercial wellness support. This license does not include the right to copy, distribute, modify, or create derivative works from any Neurie content.

Privacy

Your use of Neurie is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Neurie, you consent to the data practices described in the Privacy Policy, including the use of anonymized, aggregated data for institutional reporting.

Termination and Account Deletion

You may delete your account at any time from the Profile page within the app. Deletion is permanent and removes your personal data from our active systems within 30 days. Early adopter status is forfeited upon account deletion.

Neurie reserves the right to suspend or terminate your account, with or without notice, if:

• You materially breach these Terms of Service
• You provide false information about your professional role
• Your use of the platform creates legal or safety risks
• Neurie ceases operations or discontinues the platform

Neurie also reserves the right to modify, discontinue, or restructure access tiers, including early adopter tiers, upon 30 days written notice to affected users, except in cases of material breach.

Disclaimers

NEURIE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. NEURIE LLC MAKES NO WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

NEURIE DOES NOT WARRANT THAT ITS CONTENT IS CLINICALLY APPROPRIATE FOR YOUR SPECIFIC SITUATION. THE PLATFORM IS INTENDED FOR GENERAL WELLNESS SUPPORT, NOT INDIVIDUALIZED CLINICAL CARE.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEURIE LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

IN NO EVENT SHALL NEURIE'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU (IF ANY) IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Neurie LLC and its affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of Neurie, your violation of these Terms, or your violation of any rights of a third party.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Neurie shall be resolved in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

Crisis Resources

Neurie is not a crisis service. If you or someone you know needs immediate help:

• 988 Suicide and Crisis Lifeline: Call or text 988 (US)
• Crisis Text Line: Text HOME to 741741
• Emergency services: 911
• Your institution's Employee Assistance Program (EAP)

Changes to These Terms

Neurie may update these Terms from time to time. Material changes will be communicated to registered users via email at least 30 days before taking effect. Continued use of Neurie after changes take effect constitutes acceptance of the revised Terms. The effective date at the top of this document reflects when it was last updated.

Contact

For questions about these Terms: